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Hi,
I’m Jenni
Heffernan Brown

\\CREATIVE OPERATIONS LEADER

I've spent 15+ years making sure great creative work actually gets done, on time, on budget, and without burning out the team.

 

Big ideas are easy. My job is building everything behind them: the people, the process, the money, and the buy-in from leadership.

I've done this at creative agencies, tech companies, and luxury design firms, working across marketing, brand, architecture, interiors, experiential, content, and digital.

 

 I'm the calm one when things get messy, the person who builds systems that hold up as things grow, and who executives trust to make the work run better and the business run smarter.

Currently

DIRECTOR
DESIGN OPERATIONS

CHROMA

Chroma is an interior architecture studio crafting experimental, human-centered spaces.

As the Director of Design Operations, I bridge the company's creative vision and operational excellence.

 

I oversee the day-to-day experience of the working team by keeping my eye on the processes, the resources, and the client experience to ensure productive projects, strategic company growth, and happy clients.

During my tenure I helped guide a 50% leaner organization while maintaining a ~$1.8M business through operational strategy, forecasting, and resource planning. 

03 \\ MY EXPERIENCE

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MFA \\ WRITING

UNIVERSITY OF SAN FRANCISCO

2013 - 2015

BA \\ COGNITIVE SCIENCE

UNIVERSITY OF CALIFORNIA, IRVINE

2002 - 2006

UNIVERSITY OF CALIFORNIA, IRVINE

BA \\ LEGAL STUDIES

2002 - 2006

05 \\ MY EDUCATION

Leadership & Management

Strategic Thinking

Client Management & Relationship Building

Communication

Adaptability & Problem Solving

Event Production

Design Production

Video & Streaming Production

Content Production

07 \\ MY SKILLS

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Like what you see?

Let's Chat.

Info@mysite.com, 123-456-7890

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© 2026 | JENNI HEFFERNAN BROWN.

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